Guided setup
The customer follows product-appropriate installation steps. Webhooks, certificates, and synchronization internals are not exposed as employee tasks.

A complete operations-management solution for customer service, workforce, finance, warehouse, logistics, documents, field work, and multi-location control.
The customer follows product-appropriate installation steps. Webhooks, certificates, and synchronization internals are not exposed as employee tasks.
The installed product identifies itself, reconnects through umostek.site protected synchronization services, refreshes entitlements, sends health, and queues safely while offline.
Support requests remain attached to the customer, company, product, site, installation, entitlement, asset, assigned employee, SLA, and complete activity record. Customer-authorized remote sessions through umosCONNECT add diagnostics, protected log collection, approved repairs, and technician assistance. Normal synchronization remains on umostek.site protected services.