Guided setup
The customer follows product-appropriate installation steps. Webhooks, certificates, and synchronization internals are not exposed as employee tasks.
UCAS-CAA · Case Management
UMOSTEK UCAS - Universal Compliance Assistance System
Human-services case management for intake, participants, households, eligibility, assistance history, referrals, inter-agency transfers, documents, program integrity, reporting, and controlled integrations.
UMOSTEK UCAS - Universal Compliance Assistance System
InstallationsHeartbeatsCommandsUpdatesRollback
PROFESSIONAL CAPABILITIES
Built around complete records and working areas
- ✓Participant and household search
- ✓Applications, cases, notes, tasks, and documents
- ✓Address matching and assistance history
- ✓Referrals and inter-agency case transfers
- ✓Program-integrity review and audit history
- ✓Partner requirements and reporting
- ✓Protected API and Smart Connect integration
- ✓UMOSTEK-managed licensing, installation, updates, and support
SUPPORTED DELIVERY
Platform-specific installation and connection
Approve→Deliver→Install→Connect→Operate
Protected background service
The installed product identifies itself, reconnects through umostek.site protected synchronization services, refreshes entitlements, sends health, and queues safely while offline.
Complete accountable service
Support requests remain attached to the customer, company, product, site, installation, entitlement, asset, assigned employee, SLA, and complete activity record. Customer-authorized remote sessions through umosCONNECT add diagnostics, protected log collection, approved repairs, and technician assistance. Normal synchronization remains on umostek.site protected services.